Privacy Policy
Your privacy is a fundamental right, not an afterthought. This policy explains exactly what data we collect, why we collect it, how it is used, and what controls you have over your own information.
This Privacy Policy applies to the website located at bikesknowledge.com and all its subdirectories and sub-pages (collectively, "the Website"), operated by Bikes Knowledge ("we," "us," or "our"). By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree, you should discontinue use of the Website immediately.
This policy applies to all visitors, readers, and contributors who interact with the Website in any capacity, including through our contact form, community discussion board, or newsletter.
We collect only the minimum data required to provide our services. The categories of information we may collect are as follows:
2.1 Information You Provide Directly
- Your name or preferred pseudonym when submitting a contact form or discussion post
- Your email address, provided voluntarily for the purpose of receiving a reply
- The message content you submit through our contact form or community board
We do not require real names. Pseudonyms are fully accepted. Your email address is never published publicly.
2.2 Automatically Collected Technical Data
Like all web servers, ours generates standard log files each time a page is requested. These may include:
- Your IP address (anonymised or truncated where technically feasible)
- Browser type and version
- Operating system type
- Referring page URL and exit page URL
- Date, time, and duration of your visit
- Pages viewed during your session
These logs are used solely for security monitoring, abuse prevention, and aggregate traffic analysis. They are not used to build personal profiles or target advertising.
We use a minimal set of browser cookies and local storage entries to improve your experience on the Website. These are strictly functional in nature:
- Theme Preference: We store your selected colour scheme (dark or light mode) in browser local storage so it persists between visits. This data never leaves your device.
- Search History: Recent search queries may be cached locally to improve search performance. This data is stored in your browser only and is not transmitted to our servers.
- Session Cookies: Standard HTTP session identifiers used to maintain page state. These expire when you close your browser.
You can clear all cookies and local storage data at any time through your browser settings. Doing so will reset your theme preference and any cached searches but will not affect your ability to use the Website.
The data we collect is used for the following limited purposes:
- To respond to enquiries you submit through our contact form
- To moderate and display approved community discussion posts
- To detect and investigate unauthorised access, spam, or abuse of the Website
- To produce anonymised, aggregated statistics about how visitors use the Website (e.g., most-read articles, peak traffic hours)
- To maintain the operational integrity and security of our server infrastructure
We do not use your data for marketing profiling, automated decision-making, or any form of commercial targeting.
We retain personal data only for as long as it is reasonably necessary to fulfil the purpose for which it was collected:
- Contact form submissions: Retained for up to 24 months, or until you request deletion — whichever comes first
- Server log files: Retained for a maximum of 90 days, after which they are automatically purged from our systems
- Discussion board posts: Retained until you request removal, or until the Website permanently discontinues the feature
The Website integrates a limited number of third-party services. Each operates under its own privacy policy:
- Google Fonts: Typography assets are loaded from Google's CDN. Google may log font requests in accordance with their privacy policy.
- Hostinger Hosting: Our server infrastructure is managed by Hostinger. Their systems process all HTTP requests in accordance with their data processing agreements.
We do not embed social media sharing widgets, third-party comment systems (e.g., Disqus), or external analytics services that would independently track your activity across the web.
Depending on your country or region of residence, you may have the following rights regarding your personal data:
- Right of Access: Request a copy of any personal data we hold about you
- Right to Rectification: Request correction of inaccurate personal data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restriction: Request that we restrict processing of your data in certain circumstances
- Right to Object: Object to processing of your personal data for certain purposes
- Right to Portability: Request your data in a structured, machine-readable format
To exercise any of these rights, please contact us via the Contact page. We will respond to verified requests within 30 days.
We take the security of your information seriously. The following technical and organisational measures are in place to protect data in our custody:
- All data transmitted to and from the Website is encrypted in transit using TLS 1.2 or higher (HTTPS)
- Server access is restricted by IP-allowlisted SSH keys and two-factor authentication
- Contact form submissions are routed through encrypted channels and accessible only by authorised personnel
- Routine security audits are conducted on server software and configurations
No method of electronic transmission or storage is 100% secure. While we implement industry-standard protections, we cannot guarantee absolute security. In the event of a data breach that materially affects your personal information, we will notify affected parties within a reasonable timeframe.
The Website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected data from a child, please contact us immediately and we will take prompt steps to delete such information.
We may revise this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we do, we will update the "Last Revised" date at the top of this document. Material changes will be highlighted on the Website's homepage for a period of at least 14 days following publication.
Your continued use of the Website after a revised policy is published constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using the Website and contact us to request deletion of any data we hold.
For all privacy-related enquiries, data access requests, deletion requests, or concerns regarding this policy, please reach out through our official contact channel:
We aim to respond to all data-related requests within 5 business days.